How to Rent

1. Begin by selecting your desired reservation date from our calendar and simply click "add to cart."
2. During the checkout process, there's a special instructions box waiting for your input. Please make sure to fill it out with crucial details: the VENUE NAME, ADDRESS, EMAIL, and PHONE NUMBER. This information is vital for smooth delivery and enables us to liaise with the venue for insurance purposes. Also, specify your preferred drop-off and pickup times.
3. All orders come with delivery, setup, and pickup, ensuring a stress-free experience for you. Our standard pickup time is no later than 9:00 PM, and we cover delivery within a 35-mile radius of our warehouse. Any pickups after 9 PM will incur an additional fee. For locations beyond the 35-mile radius, the delivery cost will be calculated based on the distance and whether setup assistance from our movers and/or florist is required. Reach out to us via email, and we'll provide you with a personalized quote based on these factors.

We deliver, set up, and pick up your chosen products at no extra cost within 35 miles of Beaumont, California, as long as the pickup is scheduled before 9 PM. If you're unsure whether your event address qualifies for free delivery, share the address with us, and we'll confirm for you. For distances exceeding 35 miles, a charge of $1 per mile applies, up to a maximum of 60 miles.

Before finalizing your order, please ensure that your venue can accommodate our rentals in the designated space.

If you require any items to be moved during the event, such as from the ceremony to the reception, an additional moving and setup fee will not be applied. Some of our larger items, such as arches, arbors, pillars, and backdrops, require disassembly and reassembly, which mandates our team's presence throughout the process. Unfortunately, these items cannot be moved by anyone outside our team due to insurance restrictions.

We prefer to coordinate directly with your venue to streamline the setup, delivery, storage, and pickup processes. Kindly provide us with your venue's name, address, and phone number.

Should any changes occur, please don't hesitate to email us at info@satoriflowershop.com Your convenience and peace of mind are our top priorities!